Legal notice
Privacy and Security Policy
Introduction:
At HerosPlay, the privacy and security of our customers' information are absolute priorities. We are committed to protecting all personal data collected through our websites, products, and services. This policy applies to all interactions with HerosPlay, both online and offline.
Acceptance of the Policy:
By using HerosPlay's websites and services and agreeing to our Terms of Use, the user accepts the practices described in this Privacy Policy and agrees to the processing of their information as provided in this document.
Information Security:
HerosPlay adopts robust security measures to protect customer data against unauthorized access, alteration, improper disclosure, or destruction. However, it is important to emphasize that no security system is completely immune to risks.
Password Protection:
Each user must create a unique password to access their account on our website. This password is the sole responsibility of the user and must be kept confidential and specially protected.
Additional Security Measures:
We recommend that users adopt good digital security practices, such as using antivirus software, taking precautions when accessing public networks, and regularly updating their devices and software.
Use and Sharing of Information:
The information collected may be used to improve our services, personalize the user experience, and enable deliveries and commercial communications.
When necessary, data may be shared with selected business partners, always respecting confidentiality and only when necessary for the provision of services.
Anonymous and statistical information may also be shared for analysis purposes.
Cookies:
We use cookies to enhance the user experience, facilitate the use of the website, and collect segmentation and behavioral data. Cookies do not access personal information or pose risks to the user's device. The user can configure their browser to refuse cookies if desired.
Privacy Policy:
HerosPlay respects privacy and only uses personal information permitted by this policy and applicable law.
Information Collection:
We collect information voluntarily provided by users, such as name, email, and contact information, for specific purposes: customer service, service personalization, product improvement, and marketing actions.
User Privacy Protection:
Users should not share their passwords or privacy information. Minors must request authorization from their guardians before providing any personal data.
Third-Party Websites:
HerosPlay websites may contain links to third-party pages. We are not responsible for the content, privacy policies, or security practices of external websites.
Image Rights:
All images, logos, and materials presented on the website are the exclusive property of HerosPlay or its licensed partners. Use, reproduction, or redistribution without formal authorization is prohibited.
Policy Changes:
HerosPlay reserves the right to update or change this policy at any time to comply with legal or operational regulations. We recommend that you periodically review this page to stay informed about how we handle and protect your information.